Insurance
BI modernisation and claims forecasting for a top-10 SA insurer
Month-end reporting cut from nine days to one; claims forecasting live
Read the case study →Quality Assurance & Support
Every system we ship is tested before your users can find the bugs — and supported under a real SLA after go-live, whether we built it or someone else did.
What you get
QA at IVS is not a phase bolted onto the end of a project; automated regression suites grow with every build, and performance testing happens before launch days, not after outages. Our support desk covers systems we built and systems we inherit, with defined response times and a monthly report you can hold us to.
Test automation
Regression suites that run on every change, so releases stop being gambles.
Manual & exploratory QA
Skilled testers who find what scripts miss.
Performance & load testing
Know your breaking point before your busiest day does.
Debugging & rescue
Root-cause analysis on misbehaving systems, including third-party builds.
SLA-backed support
Defined response and resolution times, monitored and reported monthly.
Maintenance retainers
Security patching, dependency updates and small enhancements on a predictable budget.
Technology we use for this work
- Playwright / Selenium
- JMeter / k6
- Azure DevOps
- Monitoring & alerting
Proof
Related case study
Common questions
Can you support software another company built?
Yes. We start with a code and infrastructure assessment, stabilise the urgent risks, then move it onto a normal support footing.
What SLAs do you offer?
Tiered by severity — from 1-hour response on production-down incidents to next-business-day for minor issues. SLAs are contracted, monitored and reported.
Is test automation worth it for a small system?
If it changes more than a few times a year, usually yes. We size the suite to the risk — critical paths first, not vanity coverage numbers.
How do support costs work?
A monthly retainer sized on system criticality, with unused hours rolling over one quarter. No surprise invoices.
Ready to scope your qa & support project?
Tell us the problem. A senior consultant replies within one business day.